Error message during login:
The enquiry ID is invalid.
Cause:
- Problems with the network.
- Connected to another network?
- Domain or server name changed?
- Check “X:\plm\tcXX\fsc\fmsmaster_FSC_[TC_ID]_[user].xml” after false statements.
Tag: cannot start TC
POM has not started:
Mostly a database connection problem.
In one case it is a false tem_init.bat on Server in TC12 (missing KEYMANAGER var)
CheckList:
- SQL Service running? -> Start SQL Service or restart whole server
- Database in Database Management Console “online”? -> try to set online
- Available free disk space for DB_Data and LOG Files? -> IT has to increase disk space
- License Server online and available? (CAD License works?) -> Restart License Server and check LogFiles and Firewall
- “clearlocks -verbose” or “install -ayt” in a TC-command shell works?
No? Try “list_users” and open the Logfile in %temp%
Some errors about KEYMANAGER?
Solution: Go to %TC_Root%\install\tem_init.bat
and insert TC_USE_KEYMANAGER=false
(this happen if you copy this file from TC11 to TC12)